Terms and Conditions for Boldhato

Effective Date: January 3, 2025

Welcome to Boldhato! By accessing and using our website, boldhato.com, you agree to be bound by the following Terms and Conditions. These terms govern your use of our website, as well as your purchase of products from Boldhato. If you do not agree with these terms, please do not use our website or make any purchases from us.

1. Acceptance of Terms

By visiting boldhato.com or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms may be updated from time to time, and any updates will be posted on this page with the updated “Effective Date.” We encourage you to review this page periodically.

2. Use of Our Website

You may only use our website for lawful purposes and in a manner consistent with these Terms and Conditions. You agree to use the website in compliance with all applicable local, state, national, and international laws.

  • Account Creation: To place an order, you may need to create an account with Boldhato. When creating an account, you agree to provide accurate, current, and complete information, and you are responsible for keeping your account details secure.
  • Prohibited Activities: You are prohibited from engaging in any activity that could interfere with or disrupt our website, or violate the rights of others, including but not limited to:
    • Transmitting viruses or harmful software
    • Accessing other users’ personal information
    • Engaging in fraudulent activity or impersonating other individuals

3. Product Information

We make every effort to accurately represent the products available on our website. However, we do not guarantee that product descriptions, images, or other content are free of errors, and we reserve the right to modify or update any product information at any time without prior notice. Product availability and prices are subject to change without notice.

  • Product Variations: Since plants are living organisms, there may be slight variations in color, shape, and size. We strive to provide accurate images, but the actual product you receive may differ slightly from the photos shown on our website.
  • Product Availability: All orders are subject to product availability. If an item is out of stock, we will notify you and either offer a substitution or issue a refund for that item.

4. Pricing and Payment

All prices listed on boldhato.com are in USD and include applicable taxes where required by law. Prices are subject to change at any time, but any price changes will not affect orders already processed.

  • Payment Methods: We accept several secure payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other recognized payment systems.
  • Billing: By submitting payment details, you confirm that the information provided is accurate and that you are authorized to use the payment method for the transaction.

5. Order Acceptance and Shipping

  • Order Confirmation: After placing your order, you will receive an order confirmation email. This does not indicate that your order has been accepted but merely confirms that we have received it. Your order is subject to review and acceptance by Boldhato.
  • Shipping and Delivery: Shipping times and costs are provided at checkout, and all orders are processed according to availability and shipping method chosen. Delivery times may vary depending on location and other factors.

We are not responsible for any delays or failure to deliver your order due to events beyond our control, such as weather conditions, transportation strikes, or other unforeseeable events.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. Our 30-day return policy allows you to return eligible items for a refund or exchange. However, certain items (such as perishable plants, custom orders, or items marked as non-returnable) may not be eligible for return.

  • Return Process: To return an item, please contact us at info@boldhato.com with your order details. You will receive instructions for returning the item.
  • Refunds: Once your return is processed and the item is inspected, we will issue a refund to your original payment method, typically within 7-10 business days.

7. Intellectual Property

The content of our website, including images, text, logos, graphics, and software, is the property of Boldhato and is protected by copyright and trademark laws. You may not use any of our intellectual property without our express written permission.

8. Limitation of Liability

Boldhato’s liability is limited to the total amount paid for any order placed through the website. We are not liable for any indirect, incidental, special, or consequential damages that may arise from the use of our website or products.

  • No Warranty: We make no warranties or representations regarding the availability, accuracy, or reliability of the website or its contents. We disclaim all implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose.

9. Indemnification

By using this website, you agree to indemnify and hold harmless Boldhato, its officers, employees, agents, and affiliates from any claims, damages, or expenses arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.

10. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information.

11. Changes to Terms and Conditions

Boldhato reserves the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page with the updated “Effective Date.” We encourage you to review these terms regularly to stay informed of any updates.

12. Governing Law

These Terms and Conditions are governed by the laws of the state of Massachusetts, USA. Any disputes arising from your use of the website or your purchase of products from Boldhato will be resolved in the appropriate courts of Massachusetts.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or need assistance with your order, please contact us:

  • Email: info@boldhato.com
  • Phone: (413) 279-3015
  • Address: 2 Ladd Ln Wilbraham, Massachusetts

By using boldhato.com, you confirm that you have read, understood, and agreed to these Terms and Conditions.